Immigration and Checkpoints Authority (ICA) Office Singapore
Immigration & Checkpoints Authority Address
10 Kallang Road
Beside Lavender MRT
Immigration & Checkpoints Authority Website: https://www.ica.gov.sg/#/
Fax: 6298 0837/6298 0843
Mondays to Friday: 8.00 am to 5.00 pm; Saturday: 8.00 am to 1.00 pm; Closed on Sundays and Public Holidays.
Last queue ticket into ICA Building will be issued half-hour before closing.
ICA Call Centre Singapore
Phone: 6391 6100
Business hours: 24-hour automated answering service for information on our services and procedural requirements.
For any feedback / enquiry, please fill the online form using the below link
Online Feedback Form: https://www.ica.gov.sg/#/feedback
Immigration Offender (IO) Hotline for Singapore: 1800 391 6150
IO provides information against Immigration Offenders (Illegal immigrant, Overstayer, Suspected marriage of convenience) and Related Activities.
Mondays to Friday: 8.00 am to 5.00 pm
Closed on Saturdays, Sundays and Public Holidays.
ICA Quality Service Manager (QSM) number: 1800 298 8985
Mondays to Friday: 8.00 am to 4.30 pm, Saturday: 8.00 am to 12.30 pm
Closed on Sundays and Public Holidays.
Immigration checkpoints offices in Singapore:
Check here for the location, address, phone, fax, business hours of
*GST refund can only be processed at Changi and Seletar Airports.